Safety Matters Certified Training 4141 State Street, Suite E5 Santa Barbara, CA 93110 | Call: (805) 705-9222

Refund Policies

Refund Policy For CLASSROOM Classes: These are the classes that are scheduled for open enrollment at our facility or any onsite training. No Refunds once any portion of a class has been attended.

CPR/AED & BLS Courses

A processing fee of $15.00 will be retained for cancellations received more than 2 business days prior to course date. No refund for no shows or cancellations less than 2 business days prior to course date. An additional $10.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course. Full refund if the course is canceled for any reason by Safety Matters Certified Training.

Babysitter or Safe Kids Class:

A processing fee of $15.00 will be retained for cancellations received more than 2 business days prior to course date. No refund for no shows or cancellations less than 2 business days prior to course date. An additional $10.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course. Full refund if the course is canceled for any reason by Safety Matters Certified Training.No Refunds once any portion of a class has been attended.

Caregiver Classroom or Caregiver combined with Basic First Aid:

A processing fee of $15.00 will be retained for cancellations received more than 2 business days prior to course date. No refund for no shows or cancellations less than 2 business days prior to course date. An additional $10.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course. Full refund if the course is canceled for any reason by Safety Matters Certified Training.No Refunds once any portion of a class has been attended.

ACLS Class Refund Policy:

A 5 day notice or cancellation is required. Registrants providing less than 5 days of notice to Safety Matters Certified Training are not eligible for a refund. A processing fee of $15.00 will be retained for cancellations received more than 5 business days prior to course date. No refund for no shows or cancellations less than business days prior to course date. An additional $10.00 administrative fee will be charged for rescheduling to another course date less than 5 business days prior to the scheduled course. Full refund if the course is canceled for any reason by Safety Matters Certified Training.

Refund Policy for Online/Blended Courses:

  • This includes ASHI online/blended and American Heart Association Part 1, 2, 3 or Skill check off only classes.
  • Skill tests MUST be competed within 60 days of completion of the online part or you have to purchase the course again.
  • NO REFUNDS once you have purchased the Online Blended Course(s).

We serve all of, Santa Barbara, Goleta, Montecito, Carpinteria, Summerland ,Santa Maria, Lompoc, Solvang, Santa Ynez, Orcutt, Los Alamos, Buellton, , Oxnard, Channel Islands, Fillmore, Moorpark and Ventura. 

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Testimonials

Thank you, Justin, for an excellent training session for our Laguna Blanca faculty and staff. Your presentation was informative, responsive, enjoyable, and perfectly paced. You left no one behind and you answered every question clearly and effectively. Your teaching was outstanding.
Durward Brandis, Head of Middle School
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