Safety Matters Certified Training
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REFUND Policies

Refund Policy For CLASSROOM Classes: These are the classes that are schedule every week for open enrollment.

CPR/AED & BLS Courses - A processing fee of $15.00 will be retained for cancellations received more than 2 business days prior to course date. No refund for no shows or cancellations less than 2 business days prior to course date. An additional $10.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course. Full refund if the course is canceled for any reason by Safety Matters Certified Training.

ACLS Class Refund Policy:
A 5 day notice or cancellation is required. Registrants providing less than 5 days of notice to Safety Matters Certified Training are not eligible for a refund. A processing fee of $15.00 will be retained for cancellations received more than 5 business days prior to course date. No refund for no shows or cancellations less than  business days prior to course date. An additional $10.00 administrative fee will be charged for rescheduling to another course date less than 5 business days prior to the scheduled course. Full refund if the course is canceled for any reason by Safety Matters Certified Training.

Refund Policy for Online/Blended Courses: This includes ASHI online/blended and American Heart Association Part 1, 2, 3 or Skill check off only classes.
Skill tests MUST be competed within 60 days of completion of the online part or you have to purchase the course again.
NO REFUNDS once you have purchased the Online Blended Course(s).